Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times We offer the following shipping options within the UK:
- Standard Shipping (3–5 business days) – £3.99
- Free Standard Shipping on orders over £50
- Express Shipping (1–2 business days) – £7.99
International Shipping We currently ship to selected international destinations. International delivery times vary by location (typically 7–14 business days). Additional customs fees or import duties may apply and are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive an email with a tracking number.
Lost or Damaged Items If your order arrives damaged or goes missing, please contact us at [your email] within 14 days of the expected delivery date and we'll make it right.